Terms and Conditions Table of Contents

1. Scope of Application

The following terms and conditions apply to all orders placed through our online shop. Our online shop is exclusively aimed at consumers.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when entering into a legal transaction, acts in the exercise of their commercial or self-employed professional activity.

2. Contracting Parties, Conclusion of Contract, Correction Options

The purchase contract is concluded with NextServes.

By placing the products in the online shop, we make a binding offer to conclude a contract for these products. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained during the ordering process. The contract is concluded when you accept the offer for the products contained in the shopping cart by clicking the order button. Immediately after sending the order, you will receive another confirmation by e-mail.

3. Contract Language, Storage of Contract Text

The language(s) available for concluding the contract: German, English

We save the contract text and send you the order data and our general terms and conditions in text form. You can view the contract text in our customer login.

4. Delivery Conditions

Delivery Options

We ship the products to the delivery address specified in the order process.

We only deliver by shipping. Self-collection of the goods is unfortunately not possible.

5. Payment

5.1 Prices

The prices stated at the time of order apply. All prices include 19% statutory VAT.

5.2 Payment Methods

The following payment methods are generally available in our shop.

• Credit cards (Visa, Mastercard, American Express)
• Shop Pay
• Apple Pay and Google Pay
• PayPal
• Purchase on account (via third-party providers like Klarna)
• Instant transfer (e.g. Klarna Sofort)

6. Warranty and Guarantees

6.1 Law on Liability for Defects

The statutory law on liability for defects applies.

6.2 Guarantees and Customer Service

Information on any applicable additional guarantees and their exact conditions can be found with the respective product and on special information pages in the online shop.

Customer Service:

7. Dispute Resolution

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.