Terms and Conditions

Table of contents

1. Scope

The following terms and conditions apply to all orders placed through our online shop. Our online shop is intended exclusively for consumers.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity. A business is a natural or legal person or a legally capable partnership that, when entering into a legal transaction, acts in the exercise of its commercial or independent professional activity.

2. Contracting parties, conclusion of contract, correction options

The purchase agreement is concluded with NextServes.

By placing products in our online shop, we are making a binding offer to conclude a contract for these products. You can initially place our products in your shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained in the ordering process. The contract is concluded when you accept the offer for the products in your shopping cart by clicking the order button. You will receive an order confirmation by email immediately after submitting your order.

3. Contract language, contract text storage

The language(s) available for concluding the contract: German, English

We save the contract text and send you the order details and our terms and conditions in text form. You can view the contract text in your customer login.

4. Delivery conditions

Delivery options

We ship the products to the delivery address specified during the ordering process.

We only deliver via shipping. Unfortunately, self-collection of the goods is not possible.

5. Payment

5.1 Prices

The prices valid at the time of ordering apply. In accordance with § 19 of the German Value Added Tax Act (UStG), no VAT is charged.

5.2 Payment methods

The following payment methods are generally available in our shop.

• Credit cards (Visa, Mastercard, American Express)
• Shop Pay
• Apple Pay and Google Pay
• PayPal
• Purchase on account (via third-party providers such as Klarna)
• Instant bank transfer (e.g. Klarna Sofort)

6. Warranty and Guarantees

6.1 Warranty Law

The statutory warranty rights apply.

6.2 Guarantees and Customer Service

Information on any applicable additional warranties and their exact terms can be found with the product and on special information pages in the online shop.

Customer service:

7. Dispute Resolution

We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.